Contact Us



Persons with a disability that does not allow them to access the information on the website may contact us by telephone to obtain information, request information in an alternative format, or make a reservation:

Complaints handling

In the event that a passenger is dissatisfied with the services offered in connection with the application of the Regulation, we invite him or her to contact us by one of the following means:

  • By phone at the following numbers:
    • Telephone: 514 633-3333
    • Toll free: 1 800 465-1213
    • TTY: 1 800 855-1155
  • At the following mailing address:

YUL Satisfaction
800 Leigh-Capreol Place, Suite 1000 / Suite 1000
Dorval, Quebec, Canada
H4Y 0A5