Contact Us



Persons with a disability that does not allow them to access the information on the website may contact us by telephone to obtain information, request information in an alternative format, or make a reservation:

Complaints handling

In the event that a passenger is dissatisfied with the services offered in connection with the application of the Regulation, we invite him or her to contact us by one of the following means:

  • Through our website
  • By phone at the following numbers:
    • Telephone: 514 633-3333
    • Toll free: 1 800 465-1213
    • TTY: 1 800 855-1155
  • At the following mailing address:

YUL Satisfaction
800 Leigh-Capreol Place, Suite 1000 / Suite 1000
Dorval, Quebec, Canada
H4Y 0A5


Survey - Accessibility at YUL

Concerned about the quality of its services in terms of accessibility, YUL Montreal-Trudeau Airport would like to invite you to participate in a survey intended for travellers with a disability or special needs, or their companions, by clicking on the following link: 

The purpose of this survey is to collect your comments on one or more travel experiences at YUL over the past two years, to help us improve our services.

It's completely anonymous and will only take a few minutes to complete. We thank you in advance for taking time to provide your feedback.

If you have any additional questions or comments, please feel free to contact us at