Emergency Response Plan (GRI 3-3 AO)

Emergency Response Plan (GRI 3-3)

According to current regulations and of the Agreement between Transport Canada and Aéroports de Montréal (ADM), ADM must take the necessary measures when an incident or accident takes place at its airports. These measures should include, among others, the updating of an Emergency Plan for each of its two YUL and YMX sites , the holding of periodical exercises as well as emergency interventions when required.

The Emergency Response Plan is a management tool of emergency measures taken in the event of critical incidents that affect the airport community. Operational plans, directives, procedures, and programs complete the Emergency Plan.

The Vice-President Airport Operations and Air Services Development is responsible for planning, updating and testing the Emergency Plan. In this respect, it is published, under his authority, with the objective of coordinating the efforts of agencies involved. Carriers, tenants, contractors and other companies operating at the airport must adapt their procedures to the plan.

The development process for the Emergency Response Plan is accompanied by a planning process that allows to achieve the main objectives which are: saving lives (protecting users and stakeholders), minimizing property damage, re-establishing operations to their usual level of service as quickly as possible, and supporting official agencies in their investigative work.

The Emergency Plan establishes the guidelines for the management of major incidents, and defines the role and responsibilities of the principal responding agencies.

The Emergency Plan is regularly tested and evaluated in compliance with federal regulations, by means of exercises involving the deployment of resources, tabletop and sector-related exercises. To properly evaluate the plan, a full-scale emergency exercise takes place every two years. Furthermore, a multitude of smaller exercises take place every year. A calendar of exercises is published by ADM on a yearly basis. The Plan is reviewed at least once a year.

The plan is available on intranet for all Aéroports de Montréal’s personnel. As for external organisms, some accesses are attributed on Extranet.

Business Continuity Plan

The Vice President of Technology and Innovation’s Business Continuity Plan (BCP-VPTI) defines the applicable guiding principles, the roles and responsibilities of the various stakeholders for the implementation and maintenance of the Plan, as well as the description of the activities required to ensure the recovery of ADM’s systems and technologies within the required timeframes during incidents and crises.

Since 2019, the operation of ADM’s technology environment has been outsourced. The external partner is required to perform the succession of services that have been outsourced to them through their Disaster Recovery Plan (DRP). The combination of BCP-VPTI and DRP ensures that the organization’s operations are technologically sustainable during a major incident or crisis, and mitigates the impact during a business interruption.