Information request

Media relations :  514-394-7304
Email :  affaires.publiques@admtl.com  (Monday to Friday, from 09:00 a.m. to 05:00 p.m.)

Please note that the Public Affairs team only handles emergency operational requests outside of business hours (Monday-Friday, 9am-5pm).

To obtain permission to film at YUL after hours, media representatives are invited to call 514-394-7304 and press 1. In the event of an urgent media request related to ADM operations, media representatives may call the same number, follow the voice mail instructions, press 3 and leave a message. The on-duty public relations officer will respond to the request if it meets the criteria of an operational emergency.

 

Bad weather and delays

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In case of bad weather and problematic meteorological conditions, the airlines operating out of Montréal–Trudeau airport are responsible, first and foremost, for deciding whether or not to cancel their flights. Some do so ahead of time — the day before a storm, for example — while others prefer to wait until the day of the storm before making this decision. For this reason, any questions about flight cancellations and resumptions must be directed to them.

Please note that unless there is a storm or a severe weather situation at Montréal–Trudeau, weather conditions are not considered by airport authorities to be an emergency.

Aéroports de Montréal (ADM) does, however, make a variety of tools available to help you in this type of situation.

 

Number of flights cancelled or delayed

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For real-time flight status and the number of cancelled or delayed flights, simply visit the Departures and arrivals section, then click on the column heading “Status”. This will group all the flights that are on time, delayed or cancelled and will enable you to easily determine the status of flights at the airport in real-time.

Please note that there may be flight cancellations due to reasons other than the weather.

Video broadcast :  Click here to have access to the most recent images of snow-clearing operations at YUL. This video can be downloaded and used, in whole or in part, for broadcast purposes.

Fact Sheet: You can also consult our fact sheet which includes a list of our equipment, the number of kilometres of surface maintained at Montréal-Trudeau, our snow removal scenarios and statistics on the amount of snow received over the past five years.

 

Partner contact details

We work with key agencies to ensure the efficient, safe and secure operation of ADM Aéroports de Montréal. For more information related to the agency’s key function, you can reach out to the organization directly.

The Canadian Air Transport Security Authority (CATSA)
(613) 998-4527
Responsible for securing specific elements of the air transportation system, from passenger and baggage screening to screening airport workers.

Public Health Agency of Canada
(613) 957-2771
Responsible for public health, national disasters and infectious disease control.

Canada Border Services agency (CBSA)
(514) 350-6130
Responsible for the free flow of persons and goods at the airport, such as customs, intelligence and enforcement, and inspection of imports, plus NEXUS Air and CANPASS Air.

Transportation Safety Board of Canada (TSB)
(819) 994-8053
Responsible to investigate occurrences in the air

Citizen and Immigration Canada
1 (888) 242-2100
Facilitates the arrival of persons at the airport and their integrations to Canada.

NAV CANADA
(613) 563-7032

Responsible to control runway operations

SPVM
(514) 280-2015

Service de Police de la Ville de Montréal

TRANSPORT CANADA
(416) 776-3709

Responsible for federal air policies and programs

Urgence Santé
(514) 723-5480

Responsible to plan, organize, coordinate and evaluate the services of the prehospital intervention chain in ADM territory

U.S. Customs and Border Protection (USCBP)
(905) 676-2606

Border management and control, combining customs immigration, border security and agricultural protection into one coordinated and supportive activity.

US Citizenship and Immigration Service (CIS)
1 (800) 375-5283