Appointment Types
Most of the APO’s service are offered via appointment. Before booking an appointment, make sure that you have all the required documents and select the right type of appointment.
New Request
If you don’t have a valid security clearance, or if it is expired (5 years), you must submit a new request to Transport Canada.
Renewal
If your security clearance expires soon, you must submit a renewal request to Transport Canada. If your security clearance has already expired, you must submit a new request.
Biometry
Once your Transportation Security Clearance Application (TSCA) has been approved by Transport Canada, you must go to the APO to obtain your RAIC (red card).
AVOP Exam
To obtain an Airside Vehicle Operator Permit, you must pass both theoretical and practical exams. Depending on the required AVOP (D, DA, DA/R), the duration of the exams varies.
Required Documents
For your request to be processed, it is essential that you have all the required documents with you. Only original copies will be accepted. Documents vary depending on the appointment type and your status. View the list of documents online.
Book an appointment online
To obtain an appointment at the APO, you must go on the online reservation website. Time slots open at 3:30 p.m. for the next business day (Friday for Monday). When booking your appointment, make sure to have the following information:
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First name, last name, date of birth
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Email address
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Phone number
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Airport pass number (if applicable)
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Employer’s name
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Type of appointment required
Once your appointment is booked, you will receive a confirmation by email. It is also possible to receive the confirmation by text message. You will need to show your confirmation upon your arrival at the APO.
Here are some tips and tricks for booking an appointment at 3:30 p.m.:
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Due to the high traffic on the website, you may need to refresh the page
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It is recommended to use a computer with a wired Internet connection
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Time slots opening at 3:30 for the next business day, it is normal that the calendar shows no availabilities for the next three months
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If, after multiple tentatives, you are not able to book an appointment, please contact your authorized signing officer (employer).
Services offered without an appointment
Some services of the APO are available without an appointment. You need to present yourself to the reception counter. You can:
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Obtain a visitor pass (valid for 24 hrs)
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Return an airport pass that: is expired, you found, or the holder no longer requires in the course of their duties
For any request related to the APO at the International Aerocity of Mirabel, please contact us via email: BAPYMX@admtl.com.
