Media guide

Media Relations: 514 394-7304
E-mail: affaires.publiques@admtl.com (Monday to Friday, from 8:00 a.m. to 4:00 p.m.)
Media Room: Press releases, Public notices, Statistics, Publications, etc.

 

IMPORTANT: Work in the passenger drop-off zone at Montréal-Trudeau

Aéroports de Montréal

Aéroports de Montréal (ADM) is the local airport authority that has been responsible for the management, operation, and development of Montréal–Pierre Elliott Trudeau International Airport and Montréal–Mirabel International Airport since 1992. The Corporation employs some 600 persons at both airports and at its head office.

ADM’s mission is threefold:

  • Provide quality airport services that are safe, secure, efficient and consistent with the specific needs of the community
  • Foster economic development in the Greater Montréal Area, especially through the development of the facilities for which it is responsible
  • Co-exist in harmony with the surrounding environment, particularly in matters of environmental protection

Bad weather and delays

In case of bad weather and problematic meteorological conditions, the airlines operating out of Montréal–Trudeau airport are responsible, first and foremost, for deciding whether or not to cancel their flights. Some do so ahead of time — the day before a storm, for example — while others prefer to wait until the day of the storm before making this decision. For this reason, any questions about flight cancellations and resumptions must be directed to them.

Please note that unless there is a storm or a severe weather situation at Montréal–Trudeau, weather conditions are not considered by airport authorities to be an emergency.

Aéroports de Montréal (ADM) does, however, make a variety of tools available to help you in this type of situation.

Number of flights cancelled or delayed

For real-time flight status and the number of cancelled or delayed flights, simply visit the Departures and arrivals section, then click on the column heading “Status”. This will group all the flights that are on time, delayed or cancelled and will enable you to easily determine the status of flights at the airport in real-time. Please note that there may be flight cancellations due to reasons other than the weather.

Video for broadcast

A video of a snow-clearing operation at Montréal–Trudeau, featuring our very latest equipment, can be downloaded and used, in whole or in part, for broadcast purposes.

Fact Sheet

You can also consult our fact sheet which includes a list of our equipment, the number of kilometres of surface maintained at Montréal-Trudeau, our snow removal scenarios and statistics on the amount of snow received over the past five years.

Safety and security

Security at Canadian airports is a shared responsibility.

ADM’s Airport Patrol - ADM’s Airport Patrol, the first Canadian airport service to be certified by the Commission on Accreditation for Law Enforcement Agencies (CALEA), works closely with appropriate government agencies to ensure the safety and security of people and property at the airports. Constables and officers are present on site at all times and poised to intervene rapidly in the event of an emergency. They operate their own canine unit that is specially trained in the detection of explosives.

IN THE EVENT OF AN EMERGENCY AT MONTRÉAL-TRUDEAU AIRPORT, DIAL: 514 420-5000
IN THE EVENT OF AN EMERGENCY AT MONTRÉAL-MIRABEL AIRPORT, DIAL: 911

SPVM - The SPVM (Montreal Police Service) also have a presence at the airport as provided by a contract with Ville de Montréal. Media relations: 514 280-2015

Canada Border Services Agency (CBSA) ensures the flow of persons and goods as they cross the border into Canada. Media relations: 514 350-6130 www.cbsa-asfc.gc.ca

Canadian Air Transport Security Authority (CATSA) is responsible for pre-board screening of passengers and their belongings, training and certification of screening officers, screening equipment, as well as the purchase, deployment, maintenance and operation of explosives detection systems. Media relations: 613 998-4527 www.catsa-acsta.gc.ca

Transport Canada is responsible for the development of regulations and national standards for aviation, as well as for the implementation of air transportation system monitoring, testing and inspections. Media relations: 514 633-2741, http://www.tc.gc.ca

U.S. Customs and Border Protection provides pre-clearance for passengers departing from Montréal for destinations in the United States. Media relations: 202 344-1582

NAV Canada co-ordinates the safe and efficient movement of aircraft in Canadian domestic airspace and international airspace assigned to Canadian control. NAV Canada’s Montréal’s Area Control Centre provides air traffic control, information services and alerting services for aircraft arriving and departing Montréal-Trudeau and Montréal-Mirabel.  Media relations: 613 563-5972 Toll free media line: 1 888 562-8226 www.navcanada.ca

Request to visit the airport

To ensure that airport activities run smoothly and that your report goes well, we ask that you always call the Aéroports de Montréal’s (ADM) media relations line before you arrive. Our offices are open from 9:00 a.m. to 5:00 p.m., Monday through Friday. After hours, and only in the event of an emergency that involves ADM, follow the instructions to leave your message.

Requests to film on site

  • All media outlets, journalists, photographers and camera operators must request permission to film from ADM's Public Affairs at 514 394-7304.
  • ADM will advise on the rules that must be respected at the airport and will inform the appropriate personnel to expect a media crew.

Media parking

Media not conducting live broadcasts must park in the public parking lot.
A few curbside parking spaces are available for live media trucks on the departures access ramp. Permission must be obtained before parking and vehicles must be attended at all times and without exception. At no time should media vehicles park on airport roadways, as there are traffic flow, navigational aids and height restrictions that must be considered.

On site reporting

  • Please be prepared to provide identification while on site.
  • Filming of security personnel and security checkpoints is not permitted.
  • For right-to-privacy reasons, passengers and staff are not under any obligation to be filmed. Individual permission must be obtained before filming anyone in the terminal.
  • So as not to obstruct queues and to ensure that passengers are not disturbed and maintain their right to privacy, please do not approach them while they are waiting in line.

Live transmission

  • Audio-video outlets are available for live image and sound transmission at four different locations in the terminal: one in the domestic arrivals lobby, one in the international arrivals lobby and two in the passenger waiting room on the second floor. To make a reservation, please contact BELL at 1 800 361-7113 or VIDEOTRON at 514 599-2651 or 1 800-361-2727.
  • Cables from the live trucks are not allowed inside the terminal.
  • A few curbside parking spaces are available for live media trucks on the departures access ramp. Permission must be obtained before parking and vehicles must be attended at all times and without exception.
  • At no time should media vehicles park on airport roadways, as there are traffic flow, navigational aids and height restrictions that must be considered.

Commercial filming

    All non-news filming at the airport requires a filming permit. Please call 514 394-7304 for further information. Please note that permission will not necessarily be granted.
    There is a cost for the co-ordination, security and use of the installations.

Filming aircraft

There are a number of recommended locations for filming aircraft take-offs and landings. Here are four favourites:

  • At the end of Pitfield Street in Saint-Laurent. Take Côte Vertu Blvd. West to Pitfield and turn right, continuing until the end of the street.
  • On Chartier Avenue in Dorval. Take Côte-de-Liesse Blvd. to 55th Avenue North then make a left on Chartier.
  • The park behind the Westwood Sports Centre in Dorval. Take Cardinal Avenue and turn North onto Thorncrest Road. The park is at the end of Thorncrest.
  • Chemin St.François in Saint-Laurent runs the length of the airport’s North side. Good views are available from Donohue Crescent.

Emergency procedures

Accident at the airport

A public affairs representative from ADM will be at the airport to manage media access. Press briefings will be scheduled periodically, or as new information is obtained. The ADM public affairs representative will secure approval for media access at the site. When possible, a suitable incident observation area for media personnel will be made available.

On site access

Media requests for access to aircraft operating areas (runways, taxiways, etc.) will be granted only after clearance is given by appropriate airport officials. Media must be escorted by authorized airport personnel. Persons gaining unauthorized access to the site of the incident are subject to arrest and prosecution. At no time will the ADM public affairs representative act as spokesperson for an agency or airline.

Victims right to privacy respected

Notwithstanding media interests, the Airport Authority’s first responsibility is to the victims and their families and their right to privacy. ADM will support and enforce the decision of victims who choose not to be interviewed and/or photographed.

Access for news helicopters

News helicopters will not be allowed to land on airport property without prior authorization from NAV Canada.

Planespotting

Jacques-de-Lesseps Park, inaugurated in 2012, provides aviation enthusiasts with one of the best possible vantage points for observing the runways at Montréal–Trudeau. The park is located on ADM-owned land facing runways 24-L and 06-R, at the intersection of Halpern and Jenkins streets.