The mission of Aéroports de Montréal’s Airport Patrol is to protect passengers, personnel and facilities against all threats to civil aviation at Montréal–Trudeau and Montréal–Mirabel airports. The patrol consists of more than 200 members, divided into a number of specialized teams.
The patrol’s responsibilities include responding to emergencies, enforcing regulations, traffic control, detecting explosives and policing restricted areas.
In 2003, the Airport Patrol received its certificate of accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA), which attests to the quality of the patrol’s operational and administrative management. Certification was renewed in March 2006, 2009 and with "Excellence" in 2012.
The Airport Patrol is the first airport service in Canada, and the seventh in North America to have earned such certification.
Code of ethics
The Code of Ethics followed by Airport Patrol members was adopted in order to provide excellent service to ADM clientele and ensure a high level of professional integrity in the performance of their duties, in compliance with the provisions of the Québec and Canadian Charters of Rights and Freedoms.
This Code of Ethics describes the duties and standards of conduct of Airport Patrol members in their relations with the public, with airport partners and within the organization itself.
To reach the ADM Airport Patrol:
- General inquiries: 514 633-3223
- Emergency: 514 420-5000
Should you wish to comment on, complain about or compliment the conduct of any member of our staff, we invite you to share it with us by using the Complaints and Compliments form.
For annual reports concerning compliments and complaints received, call 514 633-3222.