Press releases

Notice to passengers – A message from our President and CEO

25 March 2020, 9:00

Subject: Notice to passengers – A message form our President and CEO

In response to the COVID-19 international health crisis, the Government of Canada designated Montréal-Trudeau Airport as one of four Canadian airports authorized to receive aircraft from overseas. Since then, ADM has worked closely with the carriers, the agencies involved and public health authorities in the unprecedented operation to repatriate Canadians now abroad, while closely monitoring the impact that the current situation will have on the entire airline industry.

This period of pandemic requires that each of us, as citizens, businesses, institutions and governments, focus on the task at hand. Montréal-Trudeau Airport is undertaking the mission entrusted to it by Transport Canada by mobilizing all its teams to facilitate the movement of aircraft, passengers and crews, until further notice. Our priority is to maintain essential services at the airport to facilitate the prompt and safe return of Canadians to Canada.

The Public Health Agency of Canada (PHAC) and the Canada Border Services Agency (CBSA) continue to be the primary government agencies involved in screening travellers arriving at Canadian airports from abroad and from the United States. Both have increased their passenger screening procedures in recent days and ADM is working to effectively support them.

ADM is also collaborating with the Direction de la santé publique du Québec (DSP) and has quickly complied with recommendations issued by the Government of Québec in recent days. Per exemple, a poster campaign is in place to remind travellers of the importance of following the recommendation to isolate themselves for 14 days upon arrival in Montréal, even if they have no symptoms.

For several weeks now, ADM has been implementing additional measures in the airport terminal and has adapted its cleaning frequencies to meet and even surpass PHAC standards. For more information about the measures, please consult this press release on a regular basis since it is being updated as new information becomes available. If you want to know what’s going on at your airport, this is your best source of information.

The health and safety of our passengers, employees and members of the airport community is, and always will be, our priority. The measures announced by both levels of government have been necessary to contain this pandemic. Nevertheless, the consequences will be serious for our entire industry and a difficult period is expected in the short and medium term. We must remember, however, that this industry has always been highly resilient, and the airport will be ready to resume normal operations as soon as it is possible to do so.

Until good times return, take care of yourself and your loved ones.

Philippe Rainville
President and CEO
ADM Aéroports de Montréal