24 February 2020, 13:22
Subject: Notice to passengers – Coronavirus
ADM Aéroports de Montréal is aware of increasing concerns that passengers may have regarding the coronavirus and wishes to point out that safety and security of passengers, employees and airport visitors is a priority.
The Public Health Agency of Canada is working with international partners, including the World Health Organization, to actively monitor the situation. The PHAC has currently assessed the risk of coronavirus to be low for Canadians.
PHAC is the agency responsible for decisions about health-related screening of passengers at Canada’s airports. Besides, they are currently implementing several measures at three Canadian airports with flights from China – Toronto, Montreal and Vancouver.
At YUL, Montreal-Trudeau International Airport, the PHAC has launched an awareness campaign by posting messages on arrivals screens reminding passengers to inform a border service officer if they are experiencing flu symptoms, an additional health screening question has been added to electronic border kiosks in the customs hall, handout are distribuated to travelers and PHAC also has screening officers on site. In addition, in order to inform passengers and employees, PHAC has set up an information kiosk at international arrivals. Qualified personnel are on site from 10 a.m. to 8 p.m. to answer questions. For more information, please click here.
In more concrete terms, ADM has taken further measures by installing additional hand-sanitizer distributors, particularly in the arrivals corridor and border services hall, as well as in the luggage carousel area. Housecleaning with disinfectant products is also being done more often in areas used by passengers. And posters on the subject of hand washing have also been installed in all of the terminal’s washrooms.
With regard to airlines, Air Canada has announced on January 29 that direct flights to Beijing and Shanghai are temporarily suspended until February 30, 2020. For more information, please consult the latest News Releases here.
If you have any questions or concerns, please contact your health provider or 811. For information about the coronavirus, you can contact PHAC at 1-833-784-4397 or by email at firstname.lastname@example.org. A travel advisory is also available here.
ADM will continue to work closely with PHAC, and we will provide updated information as it becomes available.
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